Quality at Softrock

We can summarize the quality policy of Softrock Technologies in one sentence – “Deliver the Best at First”. Over the last few years, this technique has helped us save time and resources along with enhancing customer experience. In addition, we are also able to avoid un-necessary call backs and invest the time left in important projects.

How we ensure Quality?

We follow a systematic approach to handle most work that we do. As a result we ensure that the projects complete on time and with great quality. To achieve “Deliver the best at First” we follow these measures and get the desired results.

Work Allocation

First of all, the primary objective is to deliver excellence. Therefore, the process starts from the time we allocate work to the best resource. For example if the customer needs a website, we assign this job to a website designer. In the case of software development jobs, software developers works on the project.

Project Timeline

The timeline of each project is defined from design phase, testing to the final delivery. These details are estimated in advance to make sure everyone keeps these details in mind while working.

Quality Checks

We have a dedicated system to measure quality in our projects. Let us understand these step by step.

Initial Scan

First of all, we match the outcome with the workaround created before initiating the project. This gives an understanding of what has been done against what we receive. In most cases, there is a perfect match.

Standard Testing

Test for possible bugs in the application or website. For both the parameters are different and at times we work in real time. For example: a website content can have spelling mistakes but a software can have technical glitch. We fix them all.

Advance Testing

In advance testing, we test the software applications on multiple parameters. Different applications demand different types of testing approaches. These include cross browser testing, load testing, multiple screen and device testing and various developer level testing.

We do multiple levels testing to ensure we checked everything many times before it reaches the customer.

Our employees have excellent testing skills because they work on multiple applications. This experience gives them a keen eye to find errors and fix them as soon as possible.

ERP’s have good traffic and usage so we do load testing for ERP and large applications. Therefore we can easily make commitments about usability and effectiveness.